Unified Contractors

Rating: 1.1 Stars

Name: Lucia Perezcano
Rating: 1
Review: My repairs were unfortunately assigned to Unified Contractors by our insurance company. We had two open claims: electrical and decorative fountains.For the electrical issue, they canceled the morning of the appointment due to the tech being sick, which is understandable. However, the rescheduled appointment later in the week was a no-show. When I contacted the company, they were clueless and had to reach out to the tech, who was apparently still sick and hadn’t communicated his absence. Due to the lack of reliability, I had the electrical claim transferred to a new company.The fountain repair was even worse. The repair person came to assess the fountains, but I wasn’t there to receive the diagnosis. There was no follow-up, and the technician went MIA. Despite multiple attempts to contact the company via text and phone, they never responded. The insurance company had to transfer this claim to another company as well.Stay away from Unified Contractors if you value professionalism, communication, punctuality, and actually getting your repairs done. I do not know how this business is still in operation with their garbage customer service and lack of care for their work.
Date: a month ago

Name: Alexander Pavone
Rating: 1
Review: Go elsewhere! This company is a joke and I wish I could give zero stars.They were the assigned dispatch from Fidelity Home Warranty and came out to check on a pool heater issue. Of course while here testing it out, the heater worked fine only to have the same problem re-surface days after they were here. The tech was completely aware of the issue and wouldn't replace a faulty part (and get paid/close out a work order.) Both the warranty company and myself could not get ahold of them for the follow up. Not sure why you have a phone number if you're not going to answer it.It's amazing companies like this stay in business. It shouldn't be this difficult to give business to someone. Oh, be sure to read their BBB reviews - might even be worse than here.
Date: 4 months ago

Name: Jeremy Cook
Rating: 1
Review: This company is an absolute joke!Fidelity National Home Warranty (FNHW) should be ashamed of themselves for repeatedly dispaching this company when so many people have written negative reviews and have had such poor experiences.My 8+ year old pool filter has a crack in the bottom section. FNHW had Unified Contractors come take a look. The claim was denied stating that the crack in the filter was the result of the water level in my pool being too low.This is wrong on so many levels:If the water level was low it was because the filter has a big crack in it and is leaking water as a result, not vice versa.I have an auto-fill on my pool.I have been advised by 4 different pool specialists that if the water level was low, it would cause reduced water pressure, not increased water pressure as Unified Contractors claimed.Phone calls are not answered.FNHW will not release the findings from Unified Contractors and Unified Contractors can not be reached.It is clear that this company simply rejects all claims.I am now expected to pay out of pocket for a 2nd opinion when this company should not have been used in the first place.DO NOT USE THIS COMPANY!!!!!!FNHW SHOULD BE ASHAMED!!!
Date: 2 months ago

Name: Paul Aleman
Rating: 1
Review: worst company ever, gave false diagnosis to insurance company that expected me to pay 1k for repairs. I hired my own repair guy and ended up paying $200. Stay away from this company at all costs. The reviews don't lie. The tech even called to cancel the day before just like their yelp mentions.
Date: a month ago

Name: unique adoptions
Rating: 1
Review: AHS WARRANTY IS THE ABSOLUTE WORST!! Do not use unified for anything their contracted with a bunch of home warranty companies, where they are specifically designed to make sure that none of the repairs that you request will be approved. We had been referred to this company to come out and look at a 10-year-old heater that had a burned out heat exchanger, and we were told, it was due to chemical erosion and salt cell erosion and therefore it was not normal. Wear and tear on a 10 year old heater came back saying we needed to pay $4500 for a new heater that American home shield would not cover it asked for a second opinion, referred us to another one star horrible Company Upland pool supply, who gave the exact same report and didn’t even submit photos steer clear of any of these companies
Date: 4 months ago